The globe will return to Home position with the solid blue light on when properly functioning. ***The globe will stop and reverse direction for 2 seconds before stopping with the yellow light blinking fast if the Anti-Pinch safety feature has been activated. While the cycle is paused, press ‘Reset’ again to cancel the cycle and return to Home position.After several seconds, press the ‘Reset’ button to pause the cycle. Litter-Robot Customer Support Phone: 1-87 Hours: 9am 7pm ET Email: We have had our Bisque-colored (we just got a Grey LR III) Litter-Robot Open Air for 3 years. The globe begins rotating counterclockwise with the solid yellow light on.See the following link for assembly instructions: /Knowledge … t-open-air Please check that the key is fully inserted into the slot and that all 4 bonnet tabs are connected to the base of the unit. **The globe will not rotate and the yellow light will blink if the issue is due to the bonnet connection. Press the ‘Power’ button to turn the unit back ON.Replace the bonnet, ensuring all 4 tabs are secured.Ensure the globe is on the track and lock the black key on the back of the globe into the pocket.
Remove the bonnet and set it aside, then manually rotate the globe to the Home position.Press the ‘Power’ button to turn the unit OFF.Objects are resting or pressing on the unit.The unit is pushed into a corner, against a wall, or furniture.The unit is sitting on an uneven surface - grout lines on tile floor or in a bathtub.The cat sensor has not been reset after adding weight.The litter is above the fill line or in excess of 10lbs.Please remove excess weight and check your unit for the following:
*The blinking yellow light will switch to blinking red after 2 minutes if the cat sensor (CATS) has been continuously activated by excess weight. Based on the description of the yellow light blinking while the cycle has been interrupted, please follow the troubleshooting below to determine whether the issue is due to excess weight, the bonnet connection, or the Anti-Pinch safety feature:
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